Freight Forwarder Customer Service Part-time (m/f/d)

Polch
Various Fields
Permanent
Part Time
2400007W
As an employee in our customer service, you are the interface between our customers, sales and operational processing in land transport. You promote customer loyalty by accepting transport orders, being available to answer questions and offering tailor-made solutions.
  
Location: Polch| Reference no.: 2400007V | Type of employment: permanent
 
» Your responsibilities:
  • Monitoring of appointment services
  • Ensuring delivery times
  • Recording and commissioning procurement orders from our customers
  • Returns processing
  • Billing for special services
  • Complaint processing
 
»Your profile:
  • Completed commercial training
  • Experience in customer service
  • You have high quality standards for your own work
  • Customer focus, enthusiasm
  • Teamwork skills
 
Diversity and equal opportunities are firmly anchored principles of our company philosophy. Applicants with severe disabilities will be given priority if they are equally qualified.
  
» Your top benefits:
  • Hellmann Spirit: You culture throughout the company, regular team and company events, birthday ticket from the German television lottery
  • Work-life integration: flexible working hours and mobile working
  • Additional financial benefits: holiday and Christmas bonuses, company pension schemes and capital-forming benefits, up to €1,600 net bonus for recommending new colleagues, discounts and offers for travel, leisure and culture
  • Health & well-being: company fitness via Hansefit, mental health and health coaching
  • Family: Vacation days for caring for relatives and for special events
  • Professional & personal development: Newcomer Days, further education and training offers through our academy, digital learning platform (LearningHub)
  • Mobility: Subsidy for the Deutschlandticket, mobility subsidy, free parking spaces, free use of e-charging stations
  • Equipment: laptop/tablet, cell phone
 
» Your way to us:
 Please submit your detailed application to us via our careers page, stating your salary expectations and the earliest possible starting date. Our colleague Christina Auer is responsible for this position at the Nuremberg location. We are also happy to answer any questions you may have.
To do this, contact Christina Auer directly on +49 1516 5156274.
You can find further information about Hellmann, our services and our career opportunities at hellmann.com/karriere.
 
Contact Person

Christina Auer

Talent Acquisition Specialist