operational Key Account Seafreight Export (m/w/d)

Your tasks:

• You are responsible for sea freight handling (FCL and LCL) in the automotive sector with all associated services according to customer requirements
• You will be responsible for ensuring the proper handling of transports for one of our major customers
• You will be responsible for daily correspondence with your customer and partners. You act as the main contact person
• You are responsible for resolving ambiguities, complaints and the conceptual development of alternative solutions
• You will also be responsible for maintaining KPIs and preparing QBRs
• You will be responsible for accepting orders and processing them independently, including invoicing
• You will create all necessary documents using our in-house processing software
• Direct and trusting communication with our foreign companies and customers is also part of your tasks

Your profile:

• You have successfully completed your training or studies in the field of forwarding/logistics
• You have relevant professional experience in sea freight export or a comparable qualification in transportation/logistics
• Ideally, you have experience in the automotive sector and with the TMS system CargoWise1
• You have already gained experience in supporting major customers
• Fluency in written and spoken German and English
• You are comfortable working with MS Office 365
• The ability to solve problems and act systematically, a resolute way of working, the ability to work in a team and a high level of customer orientation round off your profile

Inclusion and social diversity are firmly anchored values in our corporate culture Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: we look forward to hearing from you!

Your top benefits:

• Hellmann Spirit: “You” culture throughout the company, regular team and company events, birthday lottery ticket from the German TV lottery
• Work-life integration: 39 hours/week, flexible working hours and mobile working
• Additional financial benefits: Vacation and Christmas bonus, Company pension scheme and capital-forming benefits, Up to €1,600 net bonus for recommending new colleagues, Discounts and offers for travel, leisure and culture
• Health & well-being: Company fitness via Hansefit, mental health and health coaching
• Family: days off to care for relatives and for special events
• Professional & personal development: Newcomer Days, further education and training opportunities through our Academy, digital learning platform (LearningHub)
• Mobility: mobility allowance, free parking spaces
• Equipment: Laptop

Your way to us:
Please submit your detailed application, stating your salary expectations and earliest possible starting date, via our careers page. This position is managed by our colleague Christina Klaus in Hamburg.
We will also be happy to answer any questions you may have. Please contact Christina directly on 0160 / 935 89 414.