Forwarding Agent Customer Service (m/f/d)

Polch
Various Fields
Permanent
Full Time
240000OR
As an employee in our customer service department, you are the interface between our customers, sales and operational processing in land transport. You promote customer loyalty by accepting transport orders, answering questions and offering customised solutions. 
   
Location: Polch| Reference no.: 240000OR | Type of employment: permanent
 
» Your tasks:
  • Customer service
  • Courteous and competent advice for our customers
  • Independent processing of returns / procurement business
  • Ensuring the required delivery times
  • Checking the data
  • Finding / creating customised solutions
  
» Your profile:
  • Completed commercial training
  • Experience in customer service
  • Forwarding knowledge is an advantage
  • High quality standards for your own work
  • Customer-orientation
  • Enthusiasm
  • Ability to work in a team
  
Diversity and equal opportunities are firmly anchored principles of our company philosophy. Applicants with severe disabilities will be given preferential consideration if equally qualified.

» Your top benefits: 
  • Hellmann Spirit: ‘You’ culture throughout the company, regular team and company events, birthday lottery ticket from Deutsche Fernsehlotterie 
  • Work-life integration: Flexible working hours and mobile working
  • Additional financial benefits: Holiday and Christmas bonuses, company pension scheme and capital-forming benefits, up to €1,600 net bonus for recommending new colleagues, discounts and offers for travel, leisure and culture 
  • Health & well-being: Company fitness programme via Hansefit, mental health and health coaching
  • Family: days off to care for relatives and for special events
  • Professional & personal development: Newcomer Days, further education and training programmes through our Academy, digital learning platform (LearningHub)
  • Mobility: Subsidy for the Deutschlandticket, mobility allowance, free parking spaces, free use of e-charging stations 
  • Equipment: Laptop/tablet, mobile phone
 
 » Your way to us:

Please submit your detailed application, stating your salary expectations and earliest possible starting date, via our careers page. This position is managed by our colleague Marie Gedicke at the Osnabrück location.

We will also be happy to answer any questions you may have. Please contact Marie directly on +49 151 44577697.

You can find more information about Hellmann, our services and our career opportunities at hellmann.com/career.
Contact Person

Marie Gedicke

Talent Acquisition Specialist