With its experience in delivering time-sensitive and temperature-controlled shipments, Hellmann Healthcare Logistics proved to be the perfect partner to ensure the success of the pharmaceutical launch.

The launch of the new medication was extremely time-sensitive and required a prompt delivery of 22 pallets under Pre-Launch Activities Importation Requests (PLAIR) and another 388 pallets for inventory from the production site in England to several locations in the Mid-West and along the East Coast of the United States. The shipment was critical to the success of the launch, and the client needed a logistics partner that could deliver the products on time, in the best condition possible, and under stringent temperature controls.

Hellmann Healthcare Logistics created a tailor-made, validated solution to meet all the specific requirements of the client. The delivery appointments could only be made a few days in advance, requiring precise execution and coordination with the airline. The products were picked up in Northern England and taken to a Hellmann airfreight facility near London, where they were staged and loaded into temperature-controlled containers before being flown to Chicago. The timing was crucial, as there was no storage on either end and strict appointments to follow, especially because the team had to return the containers to the leasing company within 7 days.

From Chicago, the shipment was split and prepared for 6-hour inland trips to the Midwest and East Coast. Certain flights had to be considered to avoid pickup delays, requiring perfect planning between the client and Hellmann Airfreight teams in the UK and US. To ensure the safety of the valuable cargo, an escort was hired to supervise the shipment at all times. Throughout the journey, Hellmann used SmartAir! 5G tracking loggers to monitor the integrity of the product. These loggers allowed the teams and the client to track the logistics process end-to-end in real-time, ensuring the products were where they should be and within the required temperature range of 15-20°C (~59-68°F).

Thanks to the strong partnership and seamless communication between the pharmaceutical customer and Hellmann Airfreight and Healthcare Logistics teams on both sides of the Atlantic, the delivery was completed ahead of the deadline, and the pharmaceuticals were successfully distributed to three different locations in the USA, just in time for the official launch. 

"The transportation requirements and validations for this specific drug have been some of the most stringent that we committed to follow. Temperature and time restraints were crucial to the success of the product launch. With intensive collaboration, planning, oversight, and precise communication with our customer and international teams, we made sure that we considered every single detail along the way," said Chris DiBernardi, Director of Business Development at Hellmann Healthcare Logistics.

The successful launch of this new pharmaceutical drug in the USA market is a testament to the expertise and dedication of the Hellmann Healthcare Logistics team. With precise planning, strict adherence to transportation requirements, and the use of advanced technology, Hellmann was able to ensure the timely and safe delivery of the products. Hellmann Healthcare Logistics is proud to have been the chosen partner for this successful launch and looks forward to continuing to support the pharmaceutical industry with their logistics needs.

Do you need assistance with pharmaceuticals transportation to and within the US? Please visit our website or contact us directly for more information and rates.